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You can have most of your questions answered by reading our Frequently Asked Questions at the following FAQ sections. We continuously update these sections whenever we encounter new questions. Please check it regularly for additional information. If you still have questions, please feel free to contact us at
Web Hosting FAQs

Technical FAQs

Domain Name FAQs

Billing Information

E-Commerce In A Box


Transferring Website to Us

On-Site Support

Referral and Reselling


Transferring Website to Us

01   Can I transfer an existing domain name to your servers?
Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting for MyNIC or InterNIC to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server. All e-mail and web pages will still be accessed from your current site. When MyNIC or InterNIC announces the completion of the transfer there is a 24-hours propagation period where visitors could go to either site. When we file a modification, one of the current listed contacts must authorise the move. MyNIC will send an e-mail that you must authorise to have the redirection of your domain completed.
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